Tier options
Find, Fix And Verify
Essential
Advanced Managed Services
Available in 9x5 and 24x7
Proactive support for your own ICT department in case of incidents
- Active monitoring & alerting
- Third-line incident support
- Services with an obligation to make an effort
- Service Level Reporting
- Service consultation
- Changes based on PO, actual costing or via Service Credits
Find, Fix And Verify
Advanced
Premium managed services
Available in 9x5 and 24x7
Fully managed ICT infrastructure
- Active monitoring & alerting
- Completely unburdened IT management on the second & third line
- Services with an obligation to achieve results
- Service Level Reporting
- Service consultation
- Changes based on PO, actual costing or via Service Credits