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Essential
Advanced Managed Services

Available in 9x5 and 24x7

Proactive support for your own ICT department in case of incidents

  • Active monitoring & alerting
  • Third-line incident support
  • Services with an obligation to make an effort
  • Service Level Reporting
  • Service consultation
  • Changes based on PO, actual costing or via Service Credits
Find, Fix And Verify
Advanced
Premium managed services

Available in 9x5 and 24x7

Fully managed ICT infrastructure

  • Active monitoring & alerting
  • Completely unburdened IT management on the second & third line
  • Services with an obligation to achieve results
  • Service Level Reporting
  • Service consultation
  • Changes based on PO, actual costing or via Service Credits
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