Tier options
Find, Fix And Verify
Essential
Standard service
By phone
- Handling warranty suppliers
- Delivery and return monitoring
Find, Fix And Verify
Advanced
Next Business Day 'Ship'
Telephone and on site repair
- Hardware break — fix
- Replacement hardware
- On site within a few days
- Software support incl. TAC
- Delivering patches and updates
Find, Fix And Verify
Premium
24 x 7 x 4 support
Telephone and on site repair
- Hardware break — fix
- Replacement hardware
- On site within a few days
- Software support incl. TAC
- Delivering patches and updates